There are times when you would like to have a private conversation with other staff members. You can send private messages to users via the Private Message section in HelloShift.
In the “Staff” section of the left menu, choose “Private” — you’ll notice the orange “1” — that indicates you have a new private message waiting for you:
Once you click the “Private” menu link, it will expand to show you the Private Message Menu.
You will be able to see the label “new” next to any new incoming messages (1) and you can initiate an outgoing message with any staff member using HelloShift by clicking on their name in the list (2):