How do I use Objectives?

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Setting objectives in HelloShift is based on a popular technique called Objectives and Key Results (OKR).

Objectives help align your entire staff towards a hotel-wide goal: more loyalty signups, improved guest service, more TripAdvisor reviews etc. To achieve an objective, it must be tied to key results that are SMART: Specific, Measurable, Attainable, Relevant, Time-bound. e.g.

Objective Become #1 for our brand in the region
Result1 Satisfaction Score
Target1 3.50
Current1 3.07
Result2 Rewards Signup
Target2 100
Current2 72

To create an objective, click on the pen & paper icon next to the words “Achieve operational excellence with Objectivese” on the dashboard to begin writing:

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Once that information has been added, click “Enabled” and the the blue “Submit” button.

Objective Setting