I’m not receiving notifications on my mobile app. What should I do?

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(Video length: 1 minute, 45 seconds)

The notification settings allow you to control how many notifications you get. This video shows how you can set your notification settings.

  • Make sure your notification settings are correct
  • Remember you will not be notified about notes/tasks you create yourself. This is by design.
  • Notifications are also controlled at your device level. Make sure you have notification turned on for HelloShift. If you are not sure, re-install the app and accept the prompt during installation for receiving notification.
  • If none of this works, contact us and provide the note or task you did not receive notification for.