FAQs
- How to add a link in the text of a snippet
- My attachment won’t send in a text message. Do you have a workaround?
- What does the star symbol do?
- How do I edit existing checklists?
- How can I send a private Message?
- Adding a user from another property
- Why is HelloShift not working with Grammarly?
- What should I do when I get the “Failed to send text” warning?
- What is the best way to handle repeat guests for texting?
- What do I do when a guest sends their email in the text widget?
- What Android device is best?
- My chat widget is too big. What should I do?
- I need to add a user from another hotel who is using HelloShift. How can I do this?
- I don’t have a dedicated Front Desk person. How can I be notified of new guest messages?
- How do I clear several checklists at one time?
- How do I check the spelling/grammar errors of my employees?
- How do I change an employee password
- How can I message everyone in the hotel at one time?
- We have multilingual staff. Do you support other languages?
- Is HelloShift GDPR-ready?
- I’m not receiving notifications on my mobile app. What should I do?
- General Questions
- Why is my checklist not appearing in the To Do tab?
- Why do Mentions not work sometimes?
- Who sees comments if you don’t mention anyone?
- Where can I see all the completed tasks/checklists?
- When I converted a note into a task, the tag I entered in the subject field was not highlighted.
- What is the Wall?
- What is the difference between ‘Completed’ and ‘Completed Within’?
- How to delete unnecessary messages?
- How is the order of tasks determined?
- How do I mention someone?
- How do I get the big red notification for guest messages?
- How do I delete all overdue checklists?
- Miscellaneous
- Technical