Docs Category: Introduction

Administration

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How to add a link in the text of a snippet
My attachment won’t send in a text message. Do you have a workaround?
What does the star symbol do?
How do I edit existing checklists?
How can I send a private Message?
Adding a user from another property
Why is HelloShift not working with Grammarly?
What should I do when I get the “Failed to send text” warning?
What is the best way to handle repeat guests for texting?
What do I do when a guest sends their email in the text widget?
What Android device is best?
My chat widget is too big. What should I do?
I need to add a user from another hotel who is using HelloShift. How can I do this?
I don’t have a dedicated Front Desk person. How can I be notified of new guest messages?
How do I clear several checklists at one time?
How do I check the spelling/grammar errors of my employees?
How do I change an employee password
How can I message everyone in the hotel at one time?
We have multilingual staff. Do you support other languages?
Is HelloShift GDPR-ready?
I’m not receiving notifications on my mobile app. What should I do?

12

Why is my checklist not appearing in the To Do tab?
Why do Mentions not work sometimes?
Who sees comments if you don’t mention anyone?
Where can I see all the completed tasks/checklists?
When I converted a note into a task, the tag I entered in the subject field was not highlighted.
What is the Wall?
What is the difference between ‘Completed’ and ‘Completed Within’?
How to delete unnecessary messages?
How is the order of tasks determined?
How do I mention someone?
How do I get the big red notification for guest messages?
How do I delete all overdue checklists?