Here is a list of new features added to the app this year. You can learn more about most of them by viewing our Customer Support Roundup webinar.

December 1, 2019

• Drilldown feature for reporting for SMS survey
• Checklist Library
• Add Guest ID to the Lost & Found or Package Tracking logs
• Tag correlations added
• Support for images in Wiki added

November 1, 2019

• HAPI Integration
• Facebook Messenger Integration
• Mobile App redesign

October 1, 2019

• Notifications on non-wall pages
• Updated message scheduling

September 1, 2019

• Smart Replies AI feature added

August 1, 2019

• WhatsApp Integration
• Send images in bulk messages

July 1, 2019

• Updated Preventive Maintenance and Deep Clean Interface

June 1, 2019

• Mews Integration
• Reporting Enhancements

May 1, 2019

• Lost and Found Log added
• Package Tracking Log added

April 1, 2019

• Scheduling support for SMS messages

March 1, 2019

• Navigation redesign
• Add emojis to staff collaboration.
• Add support for international phone numbers in chat widget

February 1, 2019

• Multi-media support in text and chat
• Add room details to room walls

January 1, 2019

• Updated search features
• Add a hyperlink to checklists

Roadmap for 2020 #

1st Quarter:
Inventory Management: (Track supplies (linen/cleaning etc.), order when below threshold)

**2nd Quarter and beyond: **
Room Cleaning: (Room status, assignment, start/pause/end cleaning, reporting)
Calendar: (Internal hotel events, sold out dates, rooms off market)

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